We read your rating, review count, hours, phone and address every night and email you the same day something changes. A card on your counter offers every customer a Google review or a private message straight to you, so a complaint reaches your inbox instead of the internet.
A rep sets it up at your counter in three steps. From the first night, we are reading your listing.
A card goes on the counter and gets tied to your Google listing. From then on this runs by itself, and nobody on your staff has to remember anything.
A customer taps their phone on the card and your Google review page opens. Everyone who was there gets the offer, not only the one who got upset.
Next to the Google button sits a box that writes straight to you. The message lands in your email within seconds, not on your public listing.
Rating, review count, hours, phone and address get compared with yesterday's. When the rating falls or a review vanishes, you have an email in the morning.
Nothing to install and nothing to configure. The card is pre-made; the whole setup is three steps at your counter.
Your rep puts a pre-made card on the counter and taps it with their phone. That is the whole hardware.
They pick your business off Google right there, so the card points at the right place from the first tap.
You get your sign-in and one invoice by email. Once it is settled, the card is live for a year.
Three kinds of email, and only when there is something to say. A quiet week is silent.
A rating drop, a removed review, a change to your hours, phone, address or name, and your listing showing as closed or vanishing from Google. Each one names what changed, from what to what.
Taps on the card, clicks through to Google, new reviews by stars, messages from guests, and one plain sentence on what to do next month.
A burst of one-star reviews, a sudden wave after a quiet spell: the day it happens we save a dated record of what we saw, with the reviews quoted, ready for Google's own report form.
Blue Fern Coffee is a demo shop with a demo card. Open the card the way a customer would, or look at what its owner sees.
Open the card What the owner sees
Nothing on either screen is a picture. Both are the real product, running here.
Paid once a year, up front, by invoice. No card on file and nothing renews on its own.
$599per location, per year
About $50 a month, billed once a year.
Each extra card at the same location: $19 a year.
No card is taken on this page and nothing here charges you. If you want it, tell us below and we will send an invoice.
Five we hear most. Anything else, use the form below.
No. The card offers it to everyone who taps, in the same form, with no question in front of it.
The box next to the Google button writes to the owner alone. The message lands in the owner's email in seconds, not on your public listing.
Rating, review count, hours, phone, address and name, compared with yesterday's reading, every night.
No. We save a dated record of what we saw with the reviews quoted, ready for Google's own report form. Google decides.
The paid year runs to its end and nothing renews unless you pay the next invoice.
Name your business and its city. Paste the link to its listing on Google if you have one; a link identifies the business where a name and a town have to be looked up and can still be the wrong branch.
We reply by email, usually the same day.